Wednesday, June 18, 2008, Hotel Golf Libertas, 14:00 - 15:30 

Chair:
Jens Schumacher, Research Professor
Research Center for Process and Product Engineering, Vorarlberg University of Applied Sciences
& Head, Mobile City Bregenz, Vorarlberg Living Lab, Austria

Presenters:
Services for Living Labs
Miloš Kuret, M.Sc., Undersecretary, Acting Deputy Director for International Cooperation
Information Society Directorate, Ministry of Higher Education, Science and Technology, Republic of Slovenia
& Member, Slovenia Initiative Innovation for Life Quality - Slovenia Living Lab

Best Practices in Europe
Apostolos Vontas, Member of the scientific team
Research Programmes Division of the Software Business Unit, Altec SA, Greece

Community Building and Management
Angelo Marcotulli, Head of Innovation in ICT of Regional Government of Tuscany
Regione Toscana, Italy

Results of Participatory Exercises
Rolf Luehrs, Head
Department of Interactive Communication, TuTech Innovation GmbH, Germany

Evaluation of Public eServices
Francesco Molinari, TELL-ME coordinator
Altec SA, Greece

Conclusions
Jean-Pierre Euzen, Head of Sector for Living Labs
New Infrastructure Paradigms & Experimental Facilities, Directorate F: Emerging Technologies and Infrastructures, Information Society and Media Directorate-General, European Commission, Information Society and Media Directorate-General

Workshop Outline

Living Labs are widely acknowledged to be real-life, collaborative environments where co-creative, person-centric innovation develops faster and further than in traditional R&D laboratories. While a Call for 3rd wave Living Labs is being launched and supported by the Slovenian Presidency of the EU, a key question arises regarding the actual mechanisms by which innovation is fostered and turned into real business value within a specific Living Lab context. What are the real processes through which networking and continuous interaction of Living Labs participants leads to the development, validation and demonstration of innovative ideas, products or services? Is there any specific comparative advantage from the implementation of Living Labs methodology in the eGovernment, eDemocracy and eServices arena? Which lessons can we learn from ongoing experiences in Europe?

The invited speakers mostly belong to the TELL ME consortium, a project funded by the eTEN programme in the area of eGovernment.